Your privacy matters to us
How we handle your personal information
What we collect and why
We collect personal information to provide you with financial planning services, communicate with you, and ensure compliance with Australian regulations.
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→Contact details such as name and email
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→Information you provide in forms or messages
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→Session notes and communications
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→Billing and payment details
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→Website usage data for analytics
We collect only what’s necessary to deliver our services and maintain security. Data is kept confidential and used only for its intended purpose.
How we use your data
Your information helps us deliver personalised planning, manage your subscription, and improve our services.
We may also use your data to comply with legal obligations, prevent fraud, and respond to your requests or concerns.
Your rights and choices
You have the right to access, correct, or delete your data and to object to certain uses under Australian law. Contact us to exercise these rights.
Right to access
Request a copy of your personal data at any time.
Right to correction
Ask us to fix any inaccurate or incomplete information.
Right to erasure
Request deletion of your personal data from our records.
Right to portability
Obtain your data in a commonly used format.
How we share your data
We do not sell your information. We may share it with trusted partners who assist in delivering our services, under strict confidentiality agreements.
Your data may also be disclosed if required by law, or to protect our rights, property, or safety as permitted by Australian regulations.
How we protect your data
We use physical, electronic, and procedural safeguards to keep your information safe and secure.
Access is limited to authorised personnel, and we regularly review our practices for compliance.
Contact us about privacy
Address: 255 Broadway, Glebe, NSW 2007 Australia
Phone: +61-8-0951-7950
Email: content@claudinefiora.com